Spotlight on Aidan Bolin - Service Desk Coordinator

Aidan is one of the friendly faces behind our IT support team, helping our clients keep their technology running smoothly and making sure they have the support they need when issues arise.

Background and Experience

Originally from the USA, Aidan moved to the UK in 2013 and has since built six years of experience in IT. Before joining Evolve in April 2025, he worked for a consulting firm, where he supported IT service desk operations and delivered service desk training.

In his role as a Service Desk Coordinator at Evolve, Aidan is involved in everything from resolving support tickets and troubleshooting technical issues to providing day-to-day assistance to clients.

His experience in service desk operations means he understands the importance of providing reliable, responsive support and making technical issues as straightforward as possible for customers.

Life Outside of Work

Outside of work, Aidan’s interests are closely linked to his passion for technology and gaming. He enjoys video game development and game server hosting, giving him plenty of opportunities to explore the technical side of gaming in his spare time. When he’s looking to step away from a screen, you’ll often find him out on the golf course.

With a mix of technical expertise, hands-on experience and a genuine interest in technology, Aidan brings a valuable perspective to the Evolve team - both in supporting our clients and in keeping up with the ever-changing world of IT.